Adult Care Worker

12 Months
Level 2
Course Overview:


Adult Care Workers provide frontline support to help adults with care and support needs achieve their goals, enabling them to live independently and safely with control and choice. Job titles may include Care Assistant, Support Worker, and Key Worker in various settings. They require the right values and behaviours to develop the competencies and skills to deliver compassionate care. Personal assistants also perform this role directly for an individual in their own home. The personal attributes and behaviours expected of all Adult Care Workers include care, compassion, courage, communication, competence, and commitment to improving the person-centred care experience.


Why choose an apprenticeship with ART Skills Centre?

ART Skills Centre is revolutionising the delivery of apprenticeships. Leveraging our extensive experience in providing quality blended learning to all our learners annually, using our unique blended delivery model that prioritises flexibility and efficiency for both apprentices and employers.

Our focus on high-quality learning resources and approach now extends to the apprenticeship sector, ensuring that more individuals receive personalised training and robust career guidance.

At the ART Skills Centre, we are committed to the personal and professional growth of our learners. Our individualised programme of learning is designed to help learners develop as individuals and employees, and to facilitate their progress at every stage of the learning journey.


Entry Requirements:

  • Individuals without level 1 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment.
  • For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language
  • Undertake the Disclosure and Barring Service process and provide the result


Benefits for Learner(s):

  • Gain a nationally recognized and accredited qualification
  • Earn while learning
  • Access high-quality learning and assessment materials for your employees
  • Receive bespoke support for high-quality “off the job” learning
  • Access support from a qualified trainer and a Learner Support Advisor (LSA) during scheduled check-ins throughout the apprenticeship


Benefits for Organization(s):

  • Improve staff retention
  • Work in partnership with a reputable training provider
  • See rapid improvements in employee performance, productivity, and behaviours that will benefit your organisation


The following is a list of summarised topics and sub-contents (but not limited to) that a ADULT CARE WORKER must know and understand upon completion of this programme:


  • Tasks and Responsibilities:
      • Supporting individuals with social activities, health monitoring, eating, mobility, and personal care
      • Contributing to personalised care plan development
      • Identifying and responding to changing physical, social, and emotional needs
      • Following regulations and organisational policies and procedures
  • Dignity and Human Rights:
    • Supporting individuals in achieving personal aims and goals
    • Respecting diversity and treating everyone equally


  • Communication:
    • Identifying barriers and using different forms of communication as appropriate
    • Maintaining confidentiality and ensuring others’ safety


  • Safeguarding:
    • Recognizing and responding to abuse and unsafe practices
    • Understanding national and local safeguarding strategies
    • Handling comments, complaints, and whistleblowing


  • Health and Wellbeing:
    • Ensuring safety in the work environment and responding to accidents or illness
    • Reducing the spread of infection and promoting fire safety
    • Using risk assessments to provide person-centred care


  • Professional Development:
    • Building professional relationships and working collaboratively with others
    • Engaging in personal development and sustaining a positive attitude
    • Accessing specialist knowledge as needed for job performance


View our brochure for more details


The following is a list of summarised  topics and sub-contents (but not limited to) that a ADULT CARE WORKER must be able to do upon completion of this programme:


  • Tasks and Responsibilities:
    • Supporting individuals according to their personal care/support plan, including those with cognitive, physical, or sensory impairments
    • Contributing to the development of on-going care/support plans, while ensuring individuals are informed and encouraged to participate in the decision-making process


  • Dignity and Human Rights:
    • Honouring human rights, dignity, and cultural beliefs while providing person-centred care, empathy, and courageous support for individuals, their families, carers, and advocates


  • Communication:
    • Communicating effectively by speaking clearly and using the individual’s preferred method of communication, reducing barriers and checking for understanding, writing concisely and keeping information confidential


  • Safeguarding:
    • Recognizing potential signs of different forms of abuse, responding to concerns of abuse according to agreed ways of working, and recognizing, reporting, and challenging unsafe practices


  • Health and Wellbeing:
    • Promoting the health and wellbeing of the individual they support, including safe movement of people and objects, infection control, healthy eating and hydration, and risk assessments
    • Ensuring safety and security of people and buildings by demonstrating fire safety procedures, implementing risk assessments, recognizing cognitive impairments, and monitoring/reporting changes in health and wellbeing


  • Professional Development:
    • Reflecting on work practices, demonstrating the development of skills and knowledge, working in partnership with others, identifying sources of support, maintaining professional boundaries, and accessing and applying additional skills as required


View our brochure for more details


The following is a list of summarised topics and sub-contents (but not limited to) on how a ADULT CARE WORKER must behave or demonstrate upon completion of this programme:


  • Care:
    • Consistently and sufficiently caring about individuals to make a positive difference in their lives


  • Compassion:
    • Delivering care and support with kindness, consideration, dignity, empathy, and respect


  • Courage:
    • Doing the right thing for people and speaking up if the individual they support is at risk


  • Communication:
    • Using good communication as the central part of successful caring relationships and effective team working


  • Competence:
    • Applying knowledge and skills to provide high-quality care and support


  • Commitment:
    • improving the experience of people who need care and support by ensuring it is person-centred


View our brochure for more details

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