Business Analyst

18 Months
Level 4
Course Overview:


Business Analysts help organisations deliver successful business and digital change by understanding stakeholder needs and creating solution requirements. They document business problems and user needs and manage stakeholder relationships, ensuring collaboration between business and technical stakeholders. They model business processes, facilitate and document requirements for proposed business and IT changes, and determine how technology can be used to deliver business improvements. Business Analysts make recommendations for improvement in relation to people, processes, and IT and help achieve successful business outcomes through new processes, data, and/or technology.


Why choose an apprenticeship with ART Skills Centre?

ART Skills Centre is revolutionising the delivery of apprenticeships. Leveraging our extensive experience in providing quality blended learning to all our learners annually, using our unique blended delivery model that prioritises flexibility and efficiency for both apprentices and employers.

Our focus on high-quality learning resources and approach now extends to the apprenticeship sector, ensuring that more individuals receive personalised training and robust career guidance.

At the ART Skills Centre, we are committed to the personal and professional growth of our learners. Our individualised programme of learning is designed to help learners develop as individuals and employees, and to facilitate their progress at every stage of the learning journey.


Entry Requirements:

  • Apprentices without a level 2 qualification in English and maths must achieve this level before taking the End-Point Assessment.
  • For apprentices with an education, health, and care plan or a legacy statement, the minimum English and maths requirement is Entry Level 3.
  • For apprentices whose primary language is British Sign Language (BSL), a BSL qualification can be used as an alternative to the English qualification.
  • Level 3 Qualification plus at least 12 months of work experience with a robust onboarding plan¬†
  • OR a business-related degree such as business, finance, economics, maths, etc.¬†
  • OR a non-business-related degree with at least 6 months of work experience.
  • OR an existing staff member with 2+ years of work experience.


Benefits for Learner(s):

  • Gain a nationally recognized and accredited qualification
  • Earn while learning
  • Access high-quality learning and assessment materials for your employees
  • Receive bespoke support for high-quality “off the job” learning
  • Access support from a qualified assessor/tutor and a Learner Support Advisor (LSA) during scheduled check-ins throughout the apprenticeship


Benefits for Organization(s):

  • Improve staff retention
  • Work in partnership with a reputable training provider
  • See rapid improvements in employee performance, productivity, and behaviours that will benefit your organisation


The following is a list of summarised contents (but not limited to) that a BUSINESS ANALYST must know and understand upon completion of this programme:

  • Defining Business Analysis and its activities, emphasising its value in driving business improvement and IT system changes
  • Collaborating with other roles in a business change initiative while understanding the role of Business Analyst
  • Understanding business change and system development life cycles, and applying appropriate methodologies based on organisational context and culture
  • Comparing the principles, features, and differences of waterfall and agile methodologies for project delivery and software development
  • Communicating and engaging effectively with stakeholders throughout Business Analysis assignments
  • Applying quality assurance techniques to ensure deliverables meet required standards
  • Conducting environmental analysis of industry domains using appropriate approaches
  • Applying investigative techniques, understanding their advantages and disadvantages, and determining when to use each one
  • Conducting process modelling and developing an organisational view of business processes, choosing the most appropriate approach to document processes
  • Applying requirements elicitation techniques and prioritising requirements, understanding the importance of requirements management and change control


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The following is a list of summarised contents (but not limited to) that a BUSINESS ANALYST must be able to do upon completion of this programme:

  • Planning and performing Business Analysis using appropriate approaches
  • Effectively communicating with stakeholders in various situations
  • Applying structured investigation techniques to a business situation
  • Outlining business situations using appropriate techniques
  • Identifying problems and opportunities within a business situation
  • Presenting proposed actions to stakeholders for agreement on further analysis activity
  • Analysing and documenting options and recommendations for change using appropriate techniques
  • Eliciting process information from stakeholders
  • Modelling business processes using relevant techniques, standards, notation, and software tools
  • Analysing business process models to identify opportunities for improvement


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The following is a list of summarised contents (but not limited to) on how a BUSINESS ANALYST must behave or demonstrate upon completion of this programme:

  • Thinking logically, analytically, and objectively in diverse situations
  • Applying creative thinking to problem-solving
  • Working independently and collaboratively
  • Taking initiative and responsibility suitable to the role of Business Analyst
  • Planning analysis activities thoroughly and organised in alignment with business priorities
  • Building and maintaining positive working relationships with various stakeholders
  • Using diverse communication methods suitable for each situation
  • Maintaining a professional and secure working environment
  • Demonstrating awareness of the wider business environment and one’s contribution to business objectives
  • Interacting comfortably and confidently with people from different technical and non-technical backgrounds, tailoring the presentation approach to the audience.


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