KNOWLEDGE

The following is a list of summarised topics and sub-contents (but not limited to) that a Leader in Adult Care must know and understand upon completion of this programme:

• Tasks and Responsibilities:

• • Ensuring compliance with statutory frameworks, standards, and guidance for safe service delivery through risk management and adherence to policies and procedures
  • Applying principles of change management, risk assessment, and outcome-based practice to improve performance and maintain quality standards

• Dignity and Human Rights:

• • Understanding legislation and policy initiatives that promote diversity, equality and inclusion in the services they lead

• Communication:

• • Adhering to legal and ethical frameworks related to confidentiality and information sharing
  • Applying a range of tools and strategies, including technology, to enhance communication

• Safeguarding:

• • Understanding legislation and national and local solutions for safeguarding adults and children, including reporting requirements
  • Creating a culture that supports whistleblowing within the organisation

• Health and Wellbeing:

• • Applying models for monitoring, reporting and responding to changes in health and wellbeing

• Professional Development:

• • Applying principles of professional development, setting goals and accessing opportunities
  • Creating a culture that values learning, reflective and evidence-based practice, and implementing professional development systems

• Leadership:

• • Applying theories of management and leadership to adult care
  • Fostering effective team performance.

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SKILLS

The following is a list of summarised  topics and sub-contents (but not limited to) that a Leader in Adult Care must be able to do upon completion of this programme:

• Tasks and Responsibilities:

• • Ensuring compliance with regulations and policies by developing and applying systems
  • Managing and supporting quality service delivery through risk management, person-centred work, co-production, and efficient resource management

• Dignity and Human Rights:

• • Leading implementation of practices that champion dignity and respect diversity, inclusion, and fairness
  • Fostering a culture that values courage in challenging cultural and belief systems

• Communication:

• • Implementing clear and concise record-keeping and report-writing processes to preserve confidentiality
  • Translating policies and guidance into understandable information for various audiences

• Safeguarding:

• • Training and supporting colleagues to recognize and respond to potential abuse and unsafe practices
  • Evaluating the effectiveness of safeguarding policies, systems, and processes

• Health and Wellbeing:

• • Implementing policies, procedures, and practices for managing health, safety, and risk to comply with legislation, standards, and guidance
  • Creating a culture that values health and wellbeing and evaluating and improving related policies and practices in the service

• Professional Development:

• • Applying research and evidence-based practice
  • Disseminating current drivers in the adult care landscape
  • Embedding systems to improve performance through supervision, reflective practice, and learning and development opportunities

• Leadership:

• • Modelling a values-based culture and recognizing the impact of own behaviour on others
  • Creating a supportive culture that values initiative and innovation and recognizes the skills of all within the service
  • Adopting a team approach and leading as needed.

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BEHAVIOURS

The following is a list of summarised topics and sub-contents (but not limited to) on how a Leader in Adult Care must behave or demonstrate upon completion of this programme:

• Care:

• • Consistently and sufficiently caring about individuals to make a positive difference in their lives

• Compassion:

• • Delivering care and support with kindness, consideration, dignity, empathy, and respect

• Courage:

• • Doing the right thing for people and speaking up if the individual they support is at risk

• Communication:

• • Using good communication as the central part of successful caring relationships and effective team working

• Competence:

• • Applying knowledge and skills to provide high-quality care and support

• Commitment:

• • improving the experience of people who need care and support by ensuring it is person-centred

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